PRIVACY
Your reference stays on your device.
Obsidian Black Ltd operates FindBench. The tool reads your CSV, looks up codes and creates downloads in your browser. There is no account, and FindBench has no upload: the files you load, the codes you scan and the reports you download are never sent to SmartFACT.
What the browser keeps
Work is temporary by default. The reference and your last lookup are held in memory while the tab is open, and closing or refreshing the page loses them. With Save on this device, the project is stored in this browser's site storage until you delete it or clear the site data. Anyone using the same browser profile can open it. Use Open saved work to open or delete a saved project.
A saved project or downloaded backup contains the columns you mapped for each row (code, description, location and note), each row's original row number, the reference title, the declared source date, the time the reference was loaded, and the last code you looked up with its lookup direction, entry method and time. It does not contain the original CSV file or the columns you left out. Preparing for offline use stores the tool's own files, not your reference; Remove offline copy deletes them.
Codes, locations and file names never appear in page addresses or tab titles. Downloads use fixed file names: findbench-lookup.csv, findbench-lookup.pdf and findbench-project.json.
Files, camera and clipboard
The CSV you choose is read by your browser and is never changed or uploaded. Blank records, malformed rows and duplicate headers are refused before anything is loaded, and the current reference is kept. Descriptions and notes are shown as plain text: links and code inside a file are never opened or run.
Scan with the camera asks for your browser's camera permission. The video is decoded in the browser, by its built-in barcode detector or by the decoder FindBench loads from its own site, and frames are neither saved nor sent anywhere. Copy exact code writes the code to your clipboard only when you select it.
Downloads are created on your device. A lookup CSV or PDF contains the code you looked up and every matching row, and a backup contains the whole mapped reference, so review them before sharing.
Network requests and links
Loading the site retrieves its own pages, scripts, styles, fonts and barcode decoder. Hosting providers may record ordinary request details such as IP addresses and paths. Once loaded, loading a reference, lookups and downloads need no further requests. Links to other SmartFACT products open only when you select them and carry no tracking marker. No code, location, description or file name is ever placed in a link. Those sites have their own privacy notices.
Feedback and reporting an issue
FindBench has no automatic error reporting and sends no diagnostics. To tell us what would make it better, use our feedback form; leaving your email address there is optional. To report a problem, use the SmartFACT support form. Nothing from the tool is attached to either form. Describe the problem with a synthetic example rather than your real reference where you can.
Optional analytics
With your consent, we use Google Analytics to understand visits to our pages and the tool. The Google tag stays off until you accept. Rejecting analytics does not affect the tool.
Google receives page views, browser and device details, connection information and cookie identifiers. In the tool, the page view uses the fixed name FindBench free tool and the fixed address /app/, with no referrer. On these pages, referrers are reduced to their origins. Our events use fixed names and values only. They never include codes, locations, descriptions, notes, file contents, file names, query strings or fragments. When you follow a link to another SmartFACT product or service, one event records only this tool's name, the destination product and a fixed name for where the link appeared: suite_cta_click on these pages and suite_next_step in the tool. Advertising personalisation is disabled. Offline use and downloaded files never send analytics.
Your analytics choice is remembered for 180 days in a preference cookie shared across smartfact.ai and its subdomains, including product websites and apps. Use Analytics settings on these pages, or Change preference in the tool, to accept or reject analytics across the suite. Google Analytics cookies remain specific to each host and last up to 180 days. Open pages check for changes; other sites remove their analytics cookies when next opened or resumed. Saving work on this device and your analytics choice are separate controls.
Google processes analytics data under its own arrangements, which may involve processing outside the UK.
Contact
Contact [email protected] about your information or to exercise your data rights. You can also raise a concern with the UK Information Commissioner at https://ico.org.uk/make-a-complaint/.
